The software retail environment
Adobe_strategy_problem_statement.png
Adobe_strategy_platform.png
Adobe_strategy_sales_channels.png
Adobe_strategy_personas.png
 'Research based personas' and 'journey maps' served to shape product flows
 Early wireframes for app
 App in idle mode invites retail shoppers to select an area of interest
 To assist in selecting appropriate categroy, shoppers specify their task/objective.
 Software category screen. Stream of titles invite shoppers to view demo videos
 Retail sales staff log-in, enables training and certification program
 Retail sales staff training course directory screen. 
 Mobile app version enabled shoppers to shop from anywhere, but promoted in-store purchase.
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